248 Privacy Policy – Malaysian User Data Protection
This policy explains how 248 collects, stores, uses, and protects the personal data of users who register for or use our platform in Malaysia. We take your privacy seriously and are committed to handling your data responsibly.
Last updated: January 2026
What information do we collect from you?
When you register and use the 248 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected is limited to what is strictly necessary.
Full name, email address, phone number, date of birth, and encrypted password provided during registration. This information is used to verify your identity and manage your account at 248.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM / MYR), including the payment methods used. We do not store full card numbers — all payment data is processed through accredited payment providers.
Device type, operating system, browser type, IP address, and other technical data collected automatically when you access the platform. This data helps us identify technical issues and improve platform performance.
Records of in-platform activity including games played, session duration, bets placed, and interactions with platform features. This data is used for internal analytics and product improvement purposes.
How is your information used?
248 uses collected data solely for legitimate purposes related to operating the platform. We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent.
- Account Management: Verify your identity, process MYR deposits and withdrawals, and manage your account settings.
- Platform Security: Detect and prevent fraud, unauthorised access, and activity that violates our terms of use.
- Legal Compliance: To meet legal and regulatory obligations applicable in Malaysia, including anti-money laundering procedures.
- Service Improvement: Analyse usage patterns to improve the interface, performance, and overall user experience.
- Communications: Send important account notifications, promotions you have opted in to receive, and relevant service updates.
Cookies and tracking — what you need to know
The 248 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit a website.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Collects information on how users interact with the platform to help us identify areas for improvement.
- Preference Cookies: Saves your preferences such as interface language and display settings.
You can manage or disable cookies through your browser settings, though this may affect certain platform features.
How long is data retained and how is it protected?
248 retains your personal data for as long as your account remains active, or for as long as necessary to fulfil the purposes set out in this policy. Following account closure, certain data may be retained for an additional period to meet applicable legal obligations.
Security measures we have in place
Your rights as a 248 user — what can you do?
As a 248 platform user in Malaysia, you have certain rights regarding your personal data. We respect these rights and make it straightforward for you to exercise them through clearly defined channels.
| User Rights | Description | How to Submit a Request |
|---|---|---|
| Right to Access | Request a copy of the personal data we hold about you | Contact support via email |
| Right to Rectification | Request correction of inaccurate or incomplete data | Via account settings or support |
| Right to Erasure | Request deletion of your personal data under certain circumstances | Contact 248 customer support |
| Right to Object | Object to the processing of your data for direct marketing purposes | Unsubscribe or contact support |
Sharing data with third parties
248 does not sell your personal data to any third parties. We only share data in the following limited situations: with payment service providers to process MYR transactions; with technical service providers that support platform operations, subject to strict confidentiality agreements; and with legal authorities when required under applicable Malaysian law.
Changes to this policy and how to contact us
248 reserves the right to update this privacy policy at any time. Users will be notified of significant changes via in-platform notifications or email. Continued use of the platform after such changes constitutes your acceptance of the updated policy.
If you have any questions about how we handle your personal data, or wish to exercise any of the rights listed above, please contact the 248 support team by email at [email protected]. We are committed to responding to all enquiries within a reasonable timeframe. You may also visit FAQ section us for general guidance on using the platform.
Your data is safe with us — get started with confidence
248 builds its platform with the safety and trust of Malaysian users as the top priority, from the ground up. Register an account today or visit our help section for more information.